We at Fountain of Hope Counseling Center are working to keep our office open and accessible while continuing to provide excellent care. We take our responsibility to you, our clients, as well as our employees very seriously.
We are following and have implemented recommendations from the CDC/MDH including increasing the frequency of disinfecting public areas and offices. We are encouraging our employees to stay home if they are not feeling well. Similarly, if you or a loved one have been affected by COVID-19, in that you are experiencing signs or symptoms like a fever, cough, sore throat, shortness of breath or have been in contact with someone experiencing these symptoms or have traveled internationally in the last 14 days we would ask you to please stay home and change your appointment to a video telehealth session, which can take place from the comfort of your home.
Video sessions, or telehealth, are covered by your insurance in the same way it would cover a face-to-face session and are HIPPA secure. NO downloads are required and it’s easy to access by computer or smart phone with just a few clicks. Our staff will gladly walk you through connecting to the video platform should you have any questions.
If you are ill and want to change your appointment to a video session or need to cancel your appointment, give us a 24 hour notice for any changes.
We will inform you of any changes to our business practices as updates occur from CDC/MDH.
We know that the media’s current focus on COVID-19 and the risks and potential impact can exacerbate fear, anxiety and depression for many. We are committed to continuing to provide excellent care while partnering with you in your therapeutic journey toward hope and healing.